The objective of this project is to facilitate greater visibility into the independent retail market. You will find the sales templates here as well as a button to add a document. This is where you will provide your communication and sales reporting quarterly.
This portal will be used to easily keep track of progress as we move forward with the introduction of the product and company to the network.
Hi Michelle,
Could you please confirm that you have received my email with the content
Thank you,
Val
Hello Val,
I have recieved the content and sent it to our team. Once we have this page completed, I will email you the link for review and approval.
Thank you for reaching out and have a great rest of your day.
We hope you are having a good day so far. These are some of the people that have shown interest by clicking to learn more about the line through the eblast, however they did not enter their information in the lead form once they landed on the sell sheet. I am able to pull the emails associated with the accounts from my end. Please keep detailed communication notes while you are reaching out as they may not all be a good fit for your product line. As we discussed on our Product Education Call, we are going to need reporting from your end, which you can upload directly to your dashboard. Please note that the contacts were contacted through the retail association and are not familiar with our company Mr. Checkout.
Grygla Cooperative Co- Randy- gryglacoop@gvtel.com– (218) 294-6232
Mr Z’s Food Mart- lmcnally@mrzs.com– (570) 421-7070
Torres & Rodriguez Deli- iris.torres@rampartlife.com– (609) 278-1800
Porter’s Corporate Office- Judd -judd@portersthriftway.com– (432) 523-9025
Atkins Farms Mkt- Maryellen- maryellen@atkinsfarms.com– (413) 253-9528
Dl Foods – l.bairn@cphs.org– (308) 247-2701
Lawrence Brothers Grocery – boyd@lawrencebrothers.com– (806) 271-4372
Murphy’s Markets – John- hosthq@murphysmarkets.com– (609) 654-8422
Village Market- Ruth- vmpurchasing@southern.edu– (423) 236-2301
Greer’s Ellisville Family Food- greers33@greers.com
Loretto Foodland- donnie.miles@lorettosystem.org– (270) 865-2941
Supermarket Associates- Lori- lorri.garcia@savemart.com– (209) 529-2639
Verdin- bverdin@verdin.com– (765) 622-0059
Lees Super Market- manager@leesmarket.com– (508) 636-3348
Martins Markets Inc- jeffh@bfsal.com– (812) 752-2241
Dave’s Supermarket- pharmacy14@davesmrkt.com– (216) 283-9400
We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/
Please let me know if you have any trouble reaching them, Keep us updated on your progress.
Sent emails to all of them, except Dave’s Supermarket: the email to pharmacy14@davesmrkt.com got bounced back as pharmacy14 wasn’t found at davesmrkt.com.
Hello,
Thank you for reaching out with this update. Please be sure to keep all of this type of information in one of our provided templates as discussed on our product education call. We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/. When you’re ready to upload the report, simply add it back to this page using the add document button located near the top of the page.
I will send the bounced email to our team to follow up and if they’re able to retrieve an updated email, I’ll post it back here for you.
Thank you and have a wonderful rest of your day.
Hi Michelle,
Can I have the Natural Grocers Member Directory in Excel?
Thank you.
Hello,
Thank you for reaching out. Unfortunately at this time, we do not have the directory list provided in Excel format.
Thank you and have a great rest of your day.
emailed to account manager:
Hello Michelle,
As of the moment, we received one direct email and 16 leads via the dashboard.
What are our next steps? Are we going to repeat the Eblast after some time?
Thank you,
Val
Hello Val,
Thank you for reaching out. At this time we ask that you begin your follow up to all of the leads provided and once we see the feedback from this initial group, we will then discuss next steps and move forward. Please keep track of your follow up using the provided report templates as we discussed and upload them anytime you’re ready for them to be reviewed by our team. You can upload them directly to this page using the add document button located near the top.
Thank you and have a great rest of your day.
Hello,
Thank you for the report, I see you’re off to a good start and look forward to your continued follow up. I’ve sent the incorrect contact and undeliverable email to our team to update and investigate. If we’re able to retrieve an updated email, I will reach back out with that information.
I would also suggest reaching out by phone to these contacts as we’ve found email follow up has been underwhelming for sales. Remember you can find the phone numbers for these contacts in our provided member directory found here: https://independentgrocerassociation.com/directory/
We’ve received additional interest in the line and below are more retailers who have clicked to learn more but did not fill out the sample request form. Please add these contacts to your current outreach efforts and please note that the contacts were contacted through the retail association and are not familiar with our company Mr. Checkout.
Quillins Quality Inc- Mike- mike.quillin@quillinsfoods.com– (608) 785-1424
The Merc Co-op- Valerie- marketingmanager@themerc.coop– (785) 843-8544
Lowe’s Market Place- royp@lowesmarket.com– (806) 765-0695
Kessler’s- George- george.kessler@kesslers.com – 605) 225-1692
Murphy’s Market Lbi- lbi@murphysmarkets.com– (609) 492-5100
Ashland Food Cooperative- Kelly- marketingteam@ashlandfood.coop– (541) 482-2237
Mercer Mini Mart – darshank@dknhotels.com– (724) 384-5197
Fiddleheads Food Coop- Stephanie- grocery@fiddleheadsfood.coop -(860) 701-9123
Atkins Farms Market- Pauline- plannon@atkinsfarms.com– (413) 253-9528
Net Cost Market- e.groysman@netcostmarket.com– (267) 672-2514
Good Food Store- Cheryl- cheryl@goodfoodstore.com– 406) 541-3663
Harvest Market- Sue, Dan & Erin- moneyroom10808@agne.com-(603) 569-8944
Sickles Market- Diane- sickelsmarket@sicklesmarket.com– (732) 731-9563
Zagaras Marketplace- John- jzagara@zmp1936.com– (216) 321-7917
Net Cost Market- Mykhylo Suprun- info@netcostmarket.com -(718) 368-0402
Got it. Thanks.
We hope you’re doing well. Would you mind sending me the reports on the leads we sent over. As we discussed on our product education call, we require communication reporting every quarter at minimum. This helps us get a better understanding of how the conversations are going and if they are or are not a good fit for your product. Once we receive this information, we can then follow up on our end as to why it wasn’t a good fit and then regroup and find the retailers that may be a better market fit. This is also one of your roles and responsibilities listed your contract with us.
We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/
Please make sure to include if the retailer decided it was not the right fit so that we will be able to regroup and try to find the right retailers to make a better market fit.
The issue is that none of the emails or phone numbers are buyers’ ones. Instead, it looks like they are just some collection of generic phone numbers and emails.
We called each store 2-3 times – trying during different shifts and times during the day. When we could get someone to talk to us, we mostly talked to store clerks who were busy helping customers. They know nothing about new products. They don’t know who the buyer is, where the corporate location is, do not speak English are hung up on us, etc.
We tried to check and google correct phone numbers and emails but to no avail. Here is the only buyer we could find and reach:
Dl Foods – l.bairn@cphs.org– (308) 247-2701 Dl Foods : Wrong phone number and email. There are only 2 buyers for DI Foods and that email isn’t for either of them. They don’t carry cosmetics or medicated creams. Not interested in samples.
Please advise.
Hello,
Thank you for this update. Please be sure you’re uploading a report with the most updated information so that I can review this with our team. If you’ve found that a contact’s information is no longer valid such as DI foods, please add this information to the report so that our team can investigate.
Once I’m able to review the report, we can then discuss moving forward with additional outreach. Thank you and I look forward to reviewing the report.
Hello
I uploaded the report. All the provided phone numbers are not valid, and so should be all the emails, but we cannot confirm that because there is no reply. However, highly likely, that all the emails are not valid as well.
By being valid, I mean that the phone number and email lead directly to the buyer or any competent, responsible person capable of discussing the cooperation by themself or connecting to such person.
Hello Val,
Thank you for the updated report. I see the notes regarding the feedback that the retailer did not know the buyer’s name. It is common that buyers change quite frequently and this is why we request that you inform us if this does occur so we can update this information within our directory.
I’d like to ask if any of the contacts were able to connect you with their managers to assist you with further conversations and getting you to the correct buyer. We provide you with the information given to us and if a buyer has requested that we do not give out their direct contact information, we respect that request.
I will ask our team to move forward with additional outreach by phone to continue introductions with a more personalized touch. Once they’ve completed their calls, I will post the results here for you as I’ve done before.
Hello Michelle,
The retailers did not know if they have or ever have had a buyer at all.
None of the contacts could connect us with anyone as they were alone in the store and busy with their customers, or they did not understand with whom they could connect us because, according to their knowledge, they do not have buyers. Of course, none of them ever heard on National Grocers.
So, at of the moment, we have done all we can with this contacts though we keep sending our news/product spotlight emails.
I do hope very much you help us.
Thank you,
Val.
Hello Val,
Thank you for this update. I have asked our team to conduct furhter outreach by phone to our additional retailers and once they’ve completed their calls, I will post the results here for you as we’ve done previously.
Thank you again for the update and have a wonderful rest of your day.
Hello Michelle,
Got it. Thank you. Have a wondeful day too.
Hello,
We hope you are having a good week. We’ve been able to reach out with a few retailers who’ve expressed early interest in learning more about your product.
Please feel free to reach out to them by sending an email to introduce yourself and answer any questions they may have.
Arrowroot- Debbie- store@arrowroot.com– (610) 527-3393- 834 W Lancaster Ave # A Bryn Mawr PA- https://www.facebook.com/ArrowrootBrynMawr/
Asked to send more information to store email ATTENTION Debbie. Shew will review the line further. Emailed sell sheet.
Ashland Food Coop- Jessie- jessie@potsdamcoop.com– (315) 265-4630 -2268 ASHLAND ST Ashland OR- https://ashlandfood.coop/
Asked to send more information to Jessie for further review. She will be reviewing further and asked to reach out after 6/13/22.
Astoria Cooperative- Bill- bill@astoria.coop– (503) 325-0027- 2350 Marine Dr Astoria OR- https://astoria.coop/connect/vendors/
Bill asked for the product to be submitted via online vendor form. Please use this link to submit: https://astoria.coop/connect/vendors/
Clovers Natural Market- Julie- cloversnaturalmarket@gmail.com– (573) 445-0990- 2100 Chapel Plaza Ct Columbia MO- https://www.cloversmarket.com/
Asked to email more information to provided email ATTENTION Robin. She is the category manager and will be reviewing the line further.
Dierbergs Markets- jonesj@dierbergs.com– (636) 970-3500; (636)5328884- 217 Salt Lick Rd St Peters MO- https://www.dierbergs.com/
Asked to send more information to them via vendor form. Please use this form to submit product for further review: https://proddierbergsstorage.blob.core.windows.net/proddierbergsstorage/media/pdfs/pdf_ResaleVendorForm.pdf
Please keep us updated on how your outreach is going. We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/. You can upload this reporting directly to the dashboard for review.
Thank you and have a great day.
Hi there,
Do you happen to have Urban Outfitters contacts?
Thank you.
Hello,
We work with the big box buyers in a unique way; they come to us periodically to see if we have product lines that (have been performing well within our network) we can help graduate to the big retailers. Therefore, you will have to contact the buyers directly and hopefully they can help you with their new product submission process. Mr. Goldstein has a detailed overview to assist you with this process and i’ve added the link for you to review if you would like below.
https://mrcheckout.net/how-to-get-into-urban-outfitters-inc/
Thank you and have a wonderful rest of your day.
Hello,
Got it. Thank you. Have a great day too.
Hello,
Thank you for the updated report. I see you’re off to a great start with these new contacts and have been able to send additional pricing information to one of them. Please continue to keep me updated as you continue your follow up with these retailers and I look forward to seeing the feedback you receive.
Thank you and have a wonderful rest of your week.
Hello,
Thank you for the updated report. I see you’re doing the right thing however I do suggest reaching out by phone as we’ve found email follow up to be underwhelming for sales.
Thank you and I look forward to seeing hwo the conversations progress with your continued outreach.
Hello,
Hello,
Thank you for the updated report. I do see that you’ve been able to continue your email follow up and have made one call so far to one of the retailers. Please continue to reach out by phone to ensure no opportunities will be missed.
Thank you and I look forward to seeing how the conversations progress with your continued outreach.
Hello,
I have received your updated report and it looks like you’re doing the right thing with these contacts. I see you have two leads who have been reviewing the samples and pricing and you’re still awaiting feedback from them. Please reach out to these contacts by phone at least once more to ensure no opportunities will be missed with these contacts.
Thank you and please continue to keep me updated as you continue your follow up.
Hello,
Thank you for the updates within your report. I see you have done what you can with these contacts and would like to ask if we should continue our introductions to more of our grocery retailer market or perhaps we should move the line to our pharmacy retail market and test to see what interest we receive from those retailers.
Please let me know your thoughts on this and we can discuss our path forward from there.
Hello,
I thin kwe should try pharmacy retail market.
Hello Val,
Thank you for the swift reply and input. I will have our team create a Pharmacy retail sell sheet once we receive the new content you’d like to have added. Once we have this page created, we will schedule a introduction blast to our Pharmacy members. At that time, I will also create and send you the access information to the Pharmacy retail association as well.
Hello Val,
This is our TEST message.
Hello Val,
Thank you for reaching out with this report. I see you’re off to a great start with these sample requests and I will be posting the additional warm leads from our blast below shortly.
Please continue to monitor this page for these additional leads and keep me updated as you begin to receive feedback on the samples you’ve sent.
We hope you are having a good day so far. These are some of the people that have shown interest by clicking to learn more about the line through the eblast, however they did not enter their information in the lead form once they landed on the sell sheet. I am able to pull the emails associated with the accounts from my end. Please keep detailed communication notes while you are reaching out as they may not all be a good fit for your product line. As we discussed on our Product Education Call, we are going to need reporting from your end, which you can upload directly to your dashboard. Please note that the contacts were contacted through the retail association and are not familiar with our company Mr. Checkout.
Please let me know if you have any trouble reaching them, Keep us updated on your progress.
Davis Compounding Solutions- Charles Snipes- charles.snipes@davis-standard.com– (530) 756-1255
Mercy Medical Center Pharmacy- Su Choo- su.choo@mercy-pharmacy.com– (714) 754-1331
Enterprise Drugs Inc- Mamoud Farshian- mamoud.farshian@enterprise.com– (510) 782-6494
Medkare Pharmacy Llc- Owen Allison- owen@crossroadshospice.com– (816) 353-3314
Village Pharmacy- Seth Tucker- seth.tucker@villagepharmacy.com– (716) 358-2082
Hi-school Pharmacy- Kristi Veis- kveis@hi-schoolpharmacy.com– (360) 944-7812
Rasmussen Village Pharmacy Inc- Kevin Melby- kmelby@villagepharmacy.com– (715) 684-2674
Great Lakes Pharmacies-i, Inc.-Jim Milewski- jim.milewski@villagepharmacy.com– (586) 751-7979
Youngs Drug Store Long Term- Dan Peterson -danpeterson@youngsdrugstore.com– (715) 842-0791
Hello,
Thank you for this updated report. I see you’re off to good start and have several samples being reviewed. Please continue to keep me updated on how your conversations progress with these retailers as well as the those you’re still waiting to get in touch with.
I see that you have had a few blocked due to their spam blocker and suggest reaching out by phone to them instead of email.
Hello,
I hope you’re doing well today and thank you for the updated report. I see you’ve sent out quite a few samples and have attempted to follow up to receive feedback I see you mentioned “leaving multiple messages’ and would like some additional details to send to our team. Could you specify when you’ve called and if you left messages with each contact and if you had to leave a voicemail or if you were able to leave a message with an employee as well as when you conducted these calls.
Once I receive these details, I will ask our team to begin follow up to retrieve feedback on your behalf.
Thank you and have a wonderful rest of your day.
Emailed to account manager:
Hi Michelle,
I am emailing you as I still cannot post on the dashboard.
As for your request to provide more details, unfortunately, these are all the details I have.
You see, the beginning of the season, combined with no enthusiasm from the customers, turned the development of the leads into a routine.
We don’t call more than three times for each contact to avoid being blamed for aggressive marketing up to harassment.
We do feel the difference between when the customer is still pushable and when it is time to stop.
We keep sending product news emails to those who are subscribed, but we stop calling those who don’t want to talk.
Please advise.
Thank you,
Val.
Hello Val,
Thank you for reaching out. I understand that after 3-5 attempts, the lack of answer should be considered your answer and I will ask our team to continue the introductions to to our pharmacy retailers to generate more interest. Please note, our team will not begin these calls until after the upcoming holiday has passed. Please continue to monitor this page for these results and our team’s updates.
Thank you and I hope you have a wonderful rest of your week.
Hello,
I hope you’re doing well today. Our team have completed their calls and below are a few retailers we’ve spoken with who’ve expressed early interest in reviewing the line further. Please feel free to reach out to them to introduce yourself and offer to answer any questions and supply samples if requested. Please note, during this time of year, it may be difficult to get in touch with these contacts due to the holiday season rush.
Alaco Discount Pharmacy #4- Daniel- alaco4@otelco.net– (205) 274-2194- 27550 State Highway 75 Ste 107 Oneonta A- https://pharmacy.healthmart.com/alaco_oneonta/Home
After speaking with Daniel, he’s expressed interest to review further and asked for an email. We’ve emailed the sell sheet.
Arlington Rexall Drug- Carson- arlingtondrugs@gmail.com -(229) 725-4212- 84 Maxwell St SE Arlington GA- http://www.arlingtondrugs.biz
Asked to email more information to Carson for him to review further. We’ve emailed the sell sheet.
Greenwood Drug- John- john.ewing@greenwoodpharmacy.com -(319) 234-1589- 2104 kimball dr Ave Waterloo IA -http://www.greenwoodpharmacy.com
After speaking with John, he’s expressed interest in reviewing the line further and asked for an email. We’ve emailed the sell sheet.
Medcare Pharmacy-Anita- anitacphc@yahoo.com– (843) 479-3338- 1114 Cottingham Blvd N Bennettsville SC -http://www.med-care.us
Asked to send more information to Anita so she can review further. We’ve emailed the sell sheet.
We hope you’re doing well. Would you mind sending me the reports on the leads we sent over. As we discussed on our product education call, we require communication reporting every quarter at minimum. This helps us get a better understanding of how the conversations are going and if they are or are not a good fit for your product. Once we receive this information, we can then follow up on our end as to why it wasn’t a good fit and then regroup and find the retailers that may be a better market fit. This is also one of your roles and responsibilities listed your contract with us.
We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/
Please make sure to include if the retailer decided it was not the right fit so that we will be able to regroup and try to find the right retailers to make a better market fit.
Good morning,
Just checking in to see how your outreach is going with the list of interested leads we sent. Can you please send me the details notes from your outreach? We require quarterly reporting at a minimum to keep our agreement active.
These conversations are crucial for our operation and allow us to get a better understanding of how the conversations are going.
The details required are dates of outreach, method of outreach (call,text,email) and details of the final outcome.
If you did send or plan to send samples, please be sure to include the dates the samples are sent and are delivered. Please also include the follow up details on how the retailers felt about the samples.
Having this information will help us determine who the best retailers are for your product and company.
Please let me know if you have any questions and I look forward to hearing from you.
test
Hello,
Test received.
Hello,
Thank you for sharing this report. I see that you have been able to reach out and leave multiple messages for the December retailers. Could you please add the details of these calls? For example, knowing when the voicemails were left will help our team when we conduct our follow up.
Once we have this information, we can move forward with the follow up and continued introductions.
Thank you and I look forward to your reply.
