The objective of this project is to facilitate greater visibility into the independent retail market. You will find the sales templates here as well as a button to add a document. This is where you will provide your communication and sales reporting quarterly.
This portal will be used to easily keep track of progress as we move forward with the introduction of the product and company to the network.
Hi Michelle,
I know it’s only been two days since launch, but I’ve only had one company who has reached out for a sample (I’ve spoken with him on the phone and the sample is on its way!). Is this normal to have such a slow uptick? Anything we can do to drive more interest from the get-go?
Cheers,Tique
Hello Tique,
I am happy to hear of the sample request and will be posting the results of warm leads we discussed here for you by end of day today. After we see the feedback you receive from this initial group of leads, we’ll then discuss our next strategies and what we may be able to focus on.
Thank you and have a great rest of your day.
We hope you are having a good day so far. These are some of the people that have shown interest by clicking to learn more about the line through the eblast, however they did not enter their information in the lead form once they landed on the sell sheet. I am able to pull the emails associated with the accounts from my end. Please keep detailed communication notes while you are reaching out as they may not all be a good fit for your product line. As we discussed on our Product Education Call, we are going to need reporting from your end, which you can upload directly to your dashboard. Please note that the contacts were contacted through the retail association and are not familiar with our company Mr. Checkout.
Walker’s Grocery Store- info@walkermedical.net– (410) 482-8995
Met Food Store- Jack- jack.wilson@metfood.com– (718) 493-9198 Brooklyn Ny
Lawrence Brothers Grocery- boyd@lawrencebrothers.com– (806) 271-4372- Spur TX
Murphy’s Markets- John- hosthq@murphysmarkets.com– (609) 654-8422- Medford NJ
Net Cost Market- Mykhylo Suprun- info@netcostmarket.com– (718) 368-0402- Brooklyn NY
Ivanhoe Foods- ifoods@mediacombb.net– (507) 694-1648-Ivanhoe MN
Good Food Store- Cheryl- cheryl@goodfoodstore.com– (406) 541-3663- Missoula MT
Greer’s Ellisville Family Food- greers33@greers.com– Ellisville MS
Loretto Foodland- Donnie- donnie.miles@lorettosystem.org– (270) 865-2941- Loretto KY
Kessler’s- George- george.kessler@kesslers.com– (605) 225-1692- Fernley SD
We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/
Please let me know if you have any trouble reaching them, Keep us updated on your progress.
Thanks very much! I’ll be reaching out to them today, and I’ll be keeping track of all my interactions via the sales template
Hello Tique,
Thank you for the confirmation and I look forward to seeing the feedback you receive.
Have a great rest of your day.
Hello Tique,
Below are additional retailers who have clicked to receive a sample however they did not fill out the sample request form. Please add these contacts to your current follow up efforts and keep me updated as you start to receive feedback.
Sickles Market- Diane- sickelsmarket@sicklesmarket.com– (732) 731-9563- Little Silver NJ
Quillins Quality Inc- Mike- mike.quillin@quillinsfoods.com– (608) 785-1424- La Crosse WI
Zagaras Marketplace- John- jzagara@zmp1936.com– (216) 321-7917- Cleveland Heights OH
Porter’s Corporate Office- Judd- judd@portersthriftway.com– (432) 523-9025- Andrews TX
Martins Markets Inc- jeffh@bfsal.com– (812) 752-2241 – 130 W Mcclain Ave Scottsburg IN
Marios Westside Market- Mario- marioswestsidemarket@yahoo.com– (702) 648-1482- 1960 N Martin L King Blvd Las Vegas NV
Harvest Market- Sue, Dan & Erin- moneyroom10808@agne.com– (603) 569-8944 – 36 Center St Wolfeboro NH
Torres & Rodriguez Deli- Iris- iris.torres@rampartlife.com– (609) 278-1800- Trenton NJ
The Merc Co-op- Valerie- marketingmanager@themerc.coop– (785) 843-8544- Lawrence KS
Super Mercado Monterrey- juangarcia@supermercadomonterrey.com– (817) 624-9494 – Fort Worth TX
Hi Michelle,
Thanks for the new leads! I’m still getting used to checking this portal frequently – is there any way I can sign up for email alerts when you message me?
I’ve attached my sales tracker so far, where I’m keeping detailed notes about my reach outs and follow ups. I’ve only been able to connect with two on the phone, and my emails are going unnoticed. I feel like I’m bothering companies or just reaching the general phone line where all customer inquiries go.
Any tips or words of motivation for me? Is it normal that only one company has requested a sample?
Cheers,Tique
Hello Tique,
Thank you for the updated report. I see that you’ve been doing the right thing with these contacts and I understand you’ve received feedback that they were unhappy with the outreach however we have not seen this to be the case with most of our retailers.
I do suggest continuing with your follow up by phone and email at least 3-5 times before we consider them to be dead leads. This will ensure no opportunities will be missed.
I have sent the bounced emails to our team to investigate however, we’ve found that if our emails have been delivered, it’s possible that this is an internal blocking system that may not be able to be reversed.
Please continue with your follow up and keep me updated as your conversations progress. Thank you and have a wonderful rest of your week.
Hi Michelle,
Could we have a call later this week to discuss how things are going? I’ll update with a spreadsheet shortly, but the bottom line is that I’ve had zero sales from Mr Checkout (despite quite a bit of dilligence on my follow ups). I’m disappointed in the way things are going, and I’d like to see if we can get them on the right track.
Cheers,Tique
Hello Tique,
Thank you for the updated report and reaching out. It looks like we have received a good response from our initial introduction and you’re doing the right thing with these contacts. I see that you’ve been able to reach out to these contacts with mostly email and I would suggest picking up the phone a few more times to ensure no opportunities will be missed. Once we see this continued follow up we can then discuss our path forward.
Thank you again and I look forward to seeing the progress you make with further outreach.
Hi Michelle,
I actually hadn’t updated my file in my last message – I’ve done so now. As you can see, I’ve been more proactively picking up the phone and really following up with leads 5+ times before considering them lost. I’m really putting in the time and work.
I’m a one-woman team here who does all the sales/marketing/production/order fulfillment, following up with leads this often is quite draining to my time. I also have sent three samples now (with expensive shipping to the USA) with no traction at all from customers… leading me to worry that people might be signing up for samples with no intention of purchasing.
I was also under the impression when joining Mr Checkout’s “Fast Track” program that I would have more sales support, especially with the expensive onboarding fee I paid. Can we please book a call for next week to chat about getting me help?
Cheers,Tique
Hello Tique,
I have reviewed the report and I can see you’ve been doing the right thing. We can jump on a call to disucss our next steps and you can schedule a follow up call with me using this link: https://mrcheckout.net/follow-up-call-with-account-manager/.
Thank you and I look forward to speaking with you.
Hi Melissa,
Looking forward to hearing about the calls your team made for Chandler Honey by the end of this week, as you mentioned on our call on Monday. Fingers crossed on some samples being requested (or even sales!).
Cheers,Tique
Hi Melissa,
How did the calls go last week? Just a reminder that you commited your team to helping me out with 5-10 calls to stores you think would be a good fit (the more the merrier, truthfully). I think a big part of why my call pickup rate is so low is because I’m calling from a Canadian number.
Any and all sales help is really needed from my end! Thanks again so much.
Cheers,Tique
Hello Tique,
Thank you for reaching out. Our team have completed their calls and I have posted the results for you below. Please feel free to begin your follow up with these contacts and keep me updated on how your conversations progress.
Annie Kays Whole Foods Inc- Keith or Paula -(540) 552-6870- kbolte@bolte.biz/ manager@anniekays.com– 1531 S Main St Blacksburg VA -https://www.instagram.com/anniekays/?hl=en
Jill said she’d like to review the product and asked for an email to be sent to Paula. Emailed sell sheet to manager email addressed to Paula.
Fresh & Natural Hudson Llc- Chris – (715) 377-9913- chris@fnfoods.com– 1701 Ward Ave # 200 Hudson WI -https://www.freshandnaturalfoods.com/
Chris said he’d like an email with more information to continue to review the line.
Brookshire Brothers- Scott Willis -936-634-8155- https://www.brookshirebrothers.com/vendors – 1201 Ellen Trout Drive, Lufkin, TX, 75901
Asked to submit a vendor form via website. Please use this link to complete form: https://www.brookshirebrothers.com/vendors
Capella Market- Stein- (541) 345-1014- grocery@capellamarket.com– 2489 Willamette St Eugene OR -https://capellamarket.com/
Asked to email more details for further review. Emailed sell sheet with attention to procurement as requested.
Dierbergs Markets- https://www.dierbergs.com/pages/prospective-vendors-suppliers- (636) 970-3500/ (636)5328884- jonesj@dierbergs.com– 217 Salt Lick Rd St Peters MO- https://www.dierbergs.com/
Asked to send more information via website submission form. Please use this link to complete form: https://www.dierbergs.com/pages/prospective-vendors-suppliers
Thanks so much, Paula. I’ll get on that asap and keep you posted with how it goes.
Tique
Hello Tique,
This is your account mananger, Michelle. Thank you for reaching out with this confirmation and please continue to keep me updated on how your conversations progress with these new contacts.
Have a wonderful rest of your day.
Hi Michelle,
Any more leads come through that I can contact? What kind of promotional push can we plan for September coming up?
Cheers,Tique
Hello Tique,
Thank you for reaching out and I hope you’re doing well. I’d be happy to discuss our next steps however I’d like to get a better understanding of how your conversations have progressed with the leads delivered on 7/19.
Could you please upload a report with the feedback you’ve received from your follow up with them? Once received, our team can discuss what steps may be needed to move forward.
Hi Michelle,
No responses from the 5 leads you sent me on July 19. I am still in touch with Green Grocer from June 28th – they haven’t made an order yet, but there is a possibility there.
My new sales sheet for September is attached. I was on vacation a bit during August, so wasn’t following up as much as I normally would (plus I’m sure store owners were on vacation too). September can be more disciplined on my end if I get new quality leads.
Cheers,Tique
Hello Tique,
I see you have been doing the right thing with these contacts and I would suggest reaching out by phone to them a few more times before we consider them to be lost.
In the meantime, I will ask our team to continue their introductions and post the results of their calls here for you as I’ve done previously.
Please let me know if you have any questions and thank you again for reaching out.
Hello Tique,
We hope you are having a good week. We’ve been able to reach out with a few retailers who’ve expressed early interest in learning more about your product.
Please feel free to reach out to them by sending an email to introduce yourself and answer any questions they may have.
Good Food Store- Nicole -(406) 541-3663- Nicole@goodfoodstore.com– 1600 S 3RD ST W Missoula MT -https://www.goodfoodstore.com/Home/ Asked to email more information to Nicole, the grocery manager, for her to review the line further. We’ve emailed the sell sheet.
Harbor Greens Llc- Chad/ Riley- contact both – (253) 851-3316- Chad@harborgreensmarket.com / riley@harborgreensmarket.com– 5225 Olympic Dr NW Gig Harbor WA -https://harborgreensmarket.com/
After speaking with Chad, he expressed interest in the line and Riley, the buyer also expressed interest and would like more information sent to both for further review. We’ve emailed the sell sheet to both.
Orono market – Loree Kinney- (952) 345-3300- Oronomarket@gmail.com– 2380 West Wayzata Blvd Long lake MN -http://oronomarket.net/?utm_source=gmb&utm_medium=referral
Asked to email more information to Loree so she can review the line further. We’ve emailed the sell sheet.
Potsdam Food Coop- Jessie- (315) 265-4630- jessie@potsdamcoop.com– 24th Elm st. Schenectady NY -https://potsdamcoop.com/
Asked to email Jessie with more information and they’ve responded that they have requested samples.
Royal Blue Grocery -Kristina- (512) 469-5888 – kristina@royalbluegrocery.com– 609 Congress Ave Austin TX -https://www.royalbluegrocery.com/
Kristina is the buyer and will be reviewing the line for both locations. We’ve emailed the sell sheet to her.
Please keep us updated on how your outreach is going. We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/. You can upload this reporting directly to the dashboard for review.
Thank you and have a great day.
Hi Michelle,Thank you very much! I’ve reached out and will update my sales template sometime soon.
Cheers,Tique
Hello Tique,
Thank you for the confirmation of receiving these contacts. I look forward to receiving the updates from your follow up.
Just checking in to see how your outreach is going with the list of interested leads we sent. Can you please send me the details notes from your outreach? We require quarterly reporting at a minimum to keep our agreement active.
These conversations are crucial for our operation and allow us to get a better understanding of how the conversations are going.
The details required are dates of outreach, method of outreach (call,text,email) and details of the final outcome.
If you did send or plan to send samples, please be sure to include the dates the samples are sent and are delivered. Please also include the follow up details on how the retailers felt about the samples.
Having this information will help us determine who the best retailers are for your product and company.
Please let me know if you have any questions and I look forward to hearing from you.
Hi Michelle,
I’ve most recently uploaded my sales report in September, and I’ll upload October’s soon. I understand you need reports quarterly, and I try to do them monthly or every two months.
At a glance, things are not going well at all. I haven’t sold a single case of honey. I’m wasting my time and money sending out samples, just to be ghosted by seemingly-uninterested buyers. I’m extremely disappointed.
Is there a way to be alerted of these communications rather than logging into this portal? Can I sign up for email alerts when you contact me?
Respectfully,Tique
Hello Tique,
Thank you for reaching out and I’m sorry for the delay in reply. I see you’ve been doing the right thing and understand the frustration. It is positive that you’ve been able to send samples and have had some conversations regarding orders. I understand nothing has been placed as of now and unfortunately, we can not make anyone pick up a line they’re not interested in.
We will ask our team to continue forward with their phone introductions however we’ve already begun to see a decline of interest in revieiwng new product as is expected this time of year. We’ve put our outreach efforts on hold until the beginning of Q1 and will begin making these phone introductions for your line at that time.
In the meantime, I would encourage you to reach out to those who’ve received samples once more by phone to see if you can move the conversations forward.
Thank you and I hope you have a wonderful rest of your day.
December sales tracker is uploaded. Still no sales, but I’m looking forward to picking this up with renewed effort (from both my team and yours) in January 2023.Tique
Hello Tique,
Thank you for these updates and for reaching out. I see from the report that you’ve been able to reach out to all of the provided leads however I see you’ve primarily reached out by email. We’ve found email follow up to be underwhelming for sales and to ensure no opportunities will be missed, it would be best to reach out by phone. We would hate for the interest to dry up due to your emails going to spam folders.
Thank you again and I would suggest reaching out by phone starting after the new year to better determine the level of interest.
