The objective of this project is to facilitate greater visibility into the independent retail market. You will find the sales templates here as well as a button to add a document. This is where you will provide your communication and sales reporting quarterly.
This portal will be used to easily keep track of progress as we move forward with the introduction of the product and company to the network.
Emailed to account manager:
Hi Michelle, Happy Monday !
Wanted to reach out on our product launch. We’re getting leads but no responses, is this normal? What are the next steps if this just doesn’t work for us and our brand?
Hello,
Thank you for reaching out. I’m happy to hear that you’re receving interest and I’ll also be posting the warm leads from our blast by the end of day today.
In regards to not receving a response, we know this can take time and suggest reaching out by phone and email between 3-5 times before considering them to dead leads.
Please keep me updated as your outreach efforts continue and I look forward to seeing how your conversations progress.
Thank you for reaching out and have a great rest of your day.
Unfortunately, we’re not getting the traction we’d like to. We’re a boutique brand that deserves showcase.
What are the agreements, how do we opt out? We’d like to request a refund.
We hope you are having a good day so far. These are some of the people that have shown interest by clicking to learn more about the line through the eblast, however they did not enter their information in the lead form once they landed on the sell sheet. I am able to pull the emails associated with the accounts from my end. Please keep detailed communication notes while you are reaching out as they may not all be a good fit for your product line. As we discussed on our Product Education Call, we are going to need reporting from your end, which you can upload directly to your dashboard. Please note that the contacts were contacted through the retail association and are not familiar with our company Mr. Checkout.
ckcm@nntc.net
brooklynbornminimarket1426@gmail.com
greenbankcheese@whidbey.com
gardenofeden@lrmutual.com
tjhoffner@delallo.com
durhamsgrocery@bellsouth.net
mstarr@plainfield-township.com
plannon@atkinsfarms.com
manager@leesmarket.com
jzagara@zmp1936.com
jason.harding@superamart.com
vmpurchasing@southern.edu
info@netcostmarket.com
cheryl@goodfoodstore.com
fran@delallo.com
jeffh@bfsal.com
bmargolis@cooperbooth.com
maryellen@atkinsfarms.com
grocery@fiddleheadsfood.coop
We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/
Please let me know if you have any trouble reaching them, Keep us updated on your progress.
We have reached out to majority of these people. As it’s been a week, we will send another follow up with our product line up. For us to send samples, we need them to be interested rather than willy nilly sending out samples. I don’t think ‘Green Bank Cheese’ would be interested in caring our line as we are a ’boutique brand’
We’re not seeing the results we would like.. what are the next steps?
Hello, Thank you for reaching out regarding this matter. I’d like to clarify that these contacts are those I have pulled from our eblast that have clicked to learn more. We would only suggest sending samples if you’ve made a connection with the retailer and have determined their interest level, or if they have filled out the sample request form that would be emailed to your email directly. That being said, remember to also use our directory to also receive these contact’s name, phone numbers and addresses. Here is the link to the directory for your convenience: https://independentgrocerassociation.com/directory/. We suggest phone follow up as well as email as we’ve found email follow up to be underwhelming for sales. Please continue your outreach with these contacts, and when you’re ready for our team to review your outreach efforts, you can simply add the report to this page using the add document button. Thank you for reaching out and I look forward to seeing how your outreach progresses.
Hello Robert,
I understand the frustration, however we’re very early on in our program and once we see the feedback you receive from this initial group, we can then move forward with additional outreach to determine if we need to change our strategies and/or approach. Please see my comment above for our suggestions and what is needed to move forward.
That being said, our initial fee is non refundable as it is in place to cover the onboarding of your company and the time and efforts put in by our team. If you’d still like to terminate our agreement, you can do so by emailing a termination notice to Mr. Goldstein directly at joelgoldstein@mrcheckoutdistributors.com.
Thank you again for reaching out and I look forward to your reply.
Michelle,
Grocery stores like Corner Market is not the right route. We were happy with Natural Groceries as ours down the street is plush with CBD natural products but we were still skeptical. Now that we see your’re only reaching out to small time markets, it’s not the right move nor the move we want to take for our brand. Do you see our concern?
Hello Robert,
I understand your position, however this is just our initial introduction to our retailers and once we see the feedback from this group, we can then discuss who our team should target during their phone outreach.
Thank you and I look forward to seeing how your conversations progress with these retailers.
Hi Michelle,
We have had no interest at all. Moving forward this week, what are the next initial steps?
Hello,
I’d be happy to move forward with more outreach for your product, but could you please send me the report showing the data of how your outreach to this initial group has progressed? We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/. When you’re ready for us to review, you can simply add the report using the add document button located near the top of the page.
Once we’re able to review the outreach details, we can then discuss our next steps.
Michelle,
We have sent you an email. We do not want to proceed further and would like to request a refund of the onboarding fee.
Hello,
Thank you for reaching out. I see that we had 19 retailers who expressed interest in learning more, which have been posted to this dashboard and another 5 retailers who requested samples. The sample requests would have been sent directly to your email. I’d be happy to move forward with more outreach for your product, but could you please send me the report showing the data of how your outreach to this initial group of 26 has progressed? We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/. When you’re ready for us to review, you can simply add the report using the add document button located near the top of the page.
We’re still very early on in our agreement and still see the opportunity in the line. Unfortunately, we will not be issuing a refund of our onboarding and set up fee however we are looking forward to discussing our next steps.
Unfornately Michelle, this is not the right fit for us. We are taking a different avenue and our advisors have advised us to not move forward.
Hello,
Thank you for the update, I really appreciate it. Although this is not the outcome we had hoped for, we understand and wish you the best of luck in your future endeavors. Please send an official notice of termination of agreement to Mr. Goldstein at joelgoldstein@mrcheckoutdistributors.com.
Emailed:
We sent an introduction email directly to them with our product presentation and pricing. We then followed up a few days later and a week later. No responses, nothing. As we stated, sending out samples to a corner market with no intention to purchase is something we won’t do.
Unfortunately Michelle, this is not the right fit for us. We’d like to request a refund of the onboarding fee.
Hello,
Thank you for these updates, however we do require these details be submitted via the reporting we discussed. After a review of our program so far, I’m seeing that we performed exactly what we said we would do and will not be issuing a refund as previously stated.
I realize that $2,500 for a national push is not pennies, and I understand that it’s not right for everyone, but it is a small cost for committing my team’s time and resources.
Although this is not the outcome we had hoped for, we understand and wish you the best of luck in your future endeavors. Please send an official notice of termination of agreement to Mr. Goldstein at joelgoldstein@mrcheckoutdistributors.com.
Thanks Michelle, we’re going to send an email to the 19 prospects on the dashboard.. Hopefully we get some bites.
Have a great day,
Hello Rob,
Thank you for the update. Please be sure you’re keeping track of all of your outreach using our provided template. We try to make this as easy as possible with templates you can find here: https://mrcheckout.net/sales-report-templates/. Once you’re ready for your follow up data to be reviewed by our team, please upload the document directly to your dashboard using the add document button.
Thank you and have a great rest of your day.
Hey Michelle,
Please let distributors know and your team that we’re flash selling our gummies at $6.99/each
Hello,
Thank you for reaching out. I will send this information to our team as requested and I would also suggest sending out a promotional email to all of the already provided retailers with this information as well.
Please continue to keep me updated on how your outreach is progressing and have a great rest of your day.
Just checking in to see how your outreach is going with the list of interested leads we sent. Can you please send me the details notes from your outreach? We require quarterly reporting at a minimum to keep our agreement active.
These conversations are crucial for our operation and allow us to get a better understanding of how the conversations are going.
The details required are dates of outreach, method of outreach (call,text,email) and details of the final outcome.
If you did send or plan to send samples, please be sure to include the dates the samples are sent and are delivered. Please also include the follow up details on how the retailers felt about the samples.
Having this information will help us determine who the best retailers are for your product and company.
Please let me know if you have any questions and I look forward to hearing from you.
After meeting with my team this morning we have come up with the following conclusion that without reporting and communication as stipulated in the agreement, the contract is considered terminated by your company. This is not the outcome that we wanted at the onset of this agreement and we do our best to convey this in our agreement, through this dashboard and conversations early on. We wish you the best of luck in your future endeavors.
