Gemma’s Living, LLC
Tamara Douge
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Project Progress
100% Progress

100% Timing

Start Date
July 21, 2020
End Date
December 1, 2020
3/3
Approved Documents
3/3
Complete Milestones
3/3
Complete Phases
13/13
Complete Tasks
Project Description

The objective of this project is to facilitate greater visibility into the independent retail market. This portal will be used to easily keep track of progress as we move forward.

Documents
Report 7/9/21 Approved Emailed to Account manager
Reporting 8/2/21 Approved Emailed to Account manager

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Milestones
3 / 3 Completed
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25% 1
Project Milestones
25%
Setup
50% 1
Project Milestones
50%
Education
75% 1
Project Milestones
75%
Marketing
Phases
Expand Discussions | 3 / 3 Completed
Setup 0 Documents 5 / 5 Tasks 0 Responses
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Education 0 Documents 4 / 4 Tasks 0 Responses
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Marketing 0 Documents 4 / 4 Tasks 0 Responses
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Project Discussion 20 Responses to Gemma’s Living, LLC

      Interestingly, I am being reminded about my responsibilities when I am always following up and trying to figure out what is going with the account. There is always someone new assigned, and it is getting frustrating.

      It would help if notifications were sent to my email address when a message is posted on your portal. I don’t check this portal or dashboard every day. This system has been flawed from day 1.

      The leads have been worst, if not terrible. This is not what I was told and promised. Those leads are basically from people looking for free products. This is a frustrating experience and a waste of money.

      I will forward the report over to Michelle (my last contact).

      Thank you

      July 9, 2021 at 7:35 pm

      Thank you for the update.

      July 29, 2021 at 10:24 am

      The leads report has been emailed.
      Thanks

      August 1, 2021 at 11:50 am

      This is very interesting, considering that I was the one always following up with your company. Everyone I worked with either left or went to the army.

      The leads provided were horrible and I did mention it on several occasions and nothing was done about it. Not a single company wanted to buy or even bothered returning the calls or emails. How is this program or service or whatever you want to call it supposed to work?

      Posting this message on this board is not professional and bad business practice as you did not also follow the requirements from day one. A phone call or an email to my business email account should have been considered. It is very difficult to check your website that hasn’t worked for several months.

      Again, the leads provided were horrible and I did mention it on several occasions and nothing was done about it. I sent the report with follow-ups and all I heard was either silence and if I mention it or send an email, the same thing would happen again.
      I should be due a refund considering that I was the one following up from day one trying to make it work. This is not the way to do business. You are practically stealing people’s money to keep your company alive.
      Have a heart and do what is right for small businesses.

      December 15, 2021 at 7:43 pm

      The apology doesn’t mean anything since the company did not do what they were supposed to do initially. There’s no excuse. All I heard, in the beginning, were apologies and to bear with you guys when the company was going through changes and now a BS apology.

      So one late report with a due date in November and not submitted, and suddenly the contract is terminated. I should have reconsidered my initial decision after reading all the nasty comments about the company from the BBB.

      So this is how you take advantage of small businesses. And I am not surprised that I have not heard from anything through my email. Everything is kept here so you can delete and do whatever you want.

      I want a refund for the aggravation that your company has caused.

      Tamara Douge
      December 19, 2021 at 10:58 pm

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