Super Naturals Health
Lindsay Burgee
90% Complete
Project Progress
90% Progress

100% Timing

Start Date
June 10, 2022
End Date
June 10, 2022
6/6
Approved Documents
3/3
Complete Milestones
2/3
Complete Phases
8/9
Complete Tasks
Project Description

The objective of this project is to facilitate greater visibility into the independent retail market. You will find the sales templates here as well as a button to add a document. This is where you will provide your communication and sales reporting quarterly.

This portal will be used to easily keep track of progress as we move forward with the introduction of the product and company to the network.

Milestones
3 / 3 Completed
90%
25% 1
Project Milestones
25%
Setup
50% 1
Project Milestones
50%
Education
75% 1
Project Milestones
75%
Marketing
Phases
Expand Discussions | 2 / 3 Completed
Setup 0 Documents 3 / 3 Tasks 0 Responses
100%
No documents attached to this phase.
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Education 0 Documents 3 / 3 Tasks 0 Responses
100%
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Marketing 0 Documents 2 / 3 Tasks 0 Responses
67%
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Project Discussion 37 Responses to Super Naturals Health

Hi Michelle,
I have submitted the sales sheet.

July 5, 2022 at 1:12 pm

    Hi there,
    We are working through the follow up in the coming week. Apologies we have been travelling and I did not receive notification via email that there was a message in the dashboard but this is my focus now and I will know to keep it open in the future not to miss anything.

    July 28, 2022 at 12:06 am

    Hi there,
    I wanted to inform you that the emails for the following people are incorrect:
    ggordon@villagepharmacy.com
    counsellor@villagepharmacy.com
    vijay@med-share.com
    I have called to obtain the correct emails. Understood about checking dashboard daily and reporting. Hoping to have sales to report in the coming week. Are there additional stores interested? I would have expected more than 10 total. Assume your outreach is still happening?

    August 1, 2022 at 7:52 pm

      Med Share- Vijayabhaskar Pallerla- vijay@med-share.com -(513) 412-5441, email and phone number are invalid
      Central Pharmacy Boston, Inc.- Counsellor Hoffmann -counsellor@villagepharmacy.com– (617) 254-5900 – this contact does not exist
       
      I believe part of your service is providing the correct contacts in your network and I have a 30% error rate so far which is not a good start.

      Lindsay
      August 1, 2022 at 8:00 pm

      Additionally, Village Pharmcy does not seem to be called Village Pharmacy and there is no contact with the name provided. I am very confused if all of these stores expressed interest why I was not given the correct contacts.

      Lindsay
      August 1, 2022 at 8:03 pm

      There were additional bounces in my junk email –
      j.holt@hi-schoolpharmacy.com and soliva@hi-schoolpharmacy.com also bounced. So 50% of the contacts provided are wrong. Please provide the correct contacts. Thank you.

      Lindsay
      August 1, 2022 at 8:22 pm

    Thanks I have added all to my outreach. Will advise progress and look forward to correct contacts for the previous batch of issues. To ensure I properly understand, is all you are facilitating is 1 email and providing contacts of those who have clicked a button or are there actual conversations happening on our behalf? Please explain the proccess as I believe I have the wrong assumption about the actual services you are providing. Thanks.

    Lindsay
    August 3, 2022 at 3:46 pm

      Can you please also share a copy of the email that was sent to them and provide details on if it was branded Mr. Checkout or how it was positioned so I can properly reference the email in my outreach? Thanks in advance.

      Lindsay
      August 3, 2022 at 3:51 pm

    Several additional bounced emails on the new round of outreach –
    rclabugh@bchhc.org
    jfacola@villagepharmacy.com
    danpeterson@youngsdrugstore.com
    carla.gober@regionalcancercare.org
     
    Also please answer my previous question regarding outreach on your end so I can fully understand the proccess and expectations.

    Lindsay
    August 4, 2022 at 3:27 pm

      I have uploaded our outreach status report. It denoted all of the bounced emails. At this point I would like to speak with you and will use the link to schedule a call. I find it extremely unlikely that several emails that do not exist clicked a button to express interest. I have tested sending from multiple servers/emails to ensure the issue was not on my end and have called multiple accounts to which I have received the same feedback that the person does not exist or work there. This warrants a conversation and explanation. Thanks in advance.

      Lindsay
      August 4, 2022 at 5:32 pm

    Hi Michelle,
    I booked a call for next week. I have started calling follow ups and came across one pharmacy that is permanently closed – Chinatown Medical Pharmacy. As I make my way through follow up it is clear that the contacts provided and even some stores are not valid. When I paid for this service I was it was not made clear that I would be needing to track down correct emails, store names, contacts and numbers as this is very time consuming. I paid for your network which I believed would include proper contacts but instead I have a total of 22 leads of which half of the contacts are invalid. We can further discuss on Monday.
     

    Lindsay
    August 10, 2022 at 9:28 pm

    What do you recommend offering for minimum quantity for PPD freight? Hi-School asked.

    Lindsay
    August 15, 2022 at 5:58 pm

      Our min is 12 bottles per sku but I would not offer free ship with that.

      Lindsay
      August 15, 2022 at 8:04 pm

      Since we are 99% direct to consumer we do not currently have MOQ pricing. I will email you our wholesale catalogue so you have all the wholesale pricing. Open to what you feel is best for MOQ.

      Lindsay
      August 17, 2022 at 12:37 am

    That makes sense. I am fine offering free shipping on 1st orders. What do you recommend we offer for PPD frieght on future orders?

    Lindsay
    August 17, 2022 at 8:00 pm

    Thank you! I am working through this list of outreach this week and have been doing a lot of follow up on the initial lists including some additional sample shipments. Will share sales report update by Friday.

    Lindsay
    August 31, 2022 at 8:10 pm

      Updates sales outreach report submitted.

      Lindsay
      September 2, 2022 at 9:00 pm

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